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Oshi Review Australia
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Contact Oshi Support

If you need assistance with any aspect of your experience with Oshi on oshi-aussie.com, you can contact our support team using the form below or via email at [email protected]. Please provide your name, email address, and a clear description of your request so that we can direct it to the appropriate department.

We generally aim to reply to all inquiries within one business day. Response times may vary depending on the volume and complexity of requests, and we do not guarantee a specific response time. Our customer support is intended for general information and account-related assistance only and does not constitute legal, financial, or professional advice.

Important Regulatory and Jurisdictional Information for Australian Users

OBSERVE: Oshi provides an informational review of the Oshi brand, which is operated under the domain oshi-aussie.com. According to the data available, Oshi is operated by Dama N.V., a company registered in Curaçao (registration number 152125) and licensed for online gambling activities under licence number 8048/JAZ2020-013 issued by Antillephone N.V.

EXPAND: For users located in Australia, online gambling is regulated by the Interactive Gambling Act 2001 (Cth). Oshi has appeared on Australian Communications and Media Authority (ACMA) blocklists in the past, and there is no Australian gambling licence held for the services offered via oshi-aussie.com. This means that, from an Australian regulatory perspective, Oshi operates as an offshore provider and is not authorised or licensed by any Australian state or territory gambling regulator.

REFLECT: If you are in Australia, contacting us through this page does not change the offshore and unlicensed status of the gambling services under Australian law. You remain responsible for understanding and complying with the laws applicable in your jurisdiction. If you have questions regarding your legal position, you should seek independent legal advice in Australia rather than relying on any information provided through this contact channel.

Use of Your Contact Details and Privacy

OBSERVE: When you use the form below or email [email protected], we receive the contact information and message content that you voluntarily provide. This typically includes your email address or messenger handle and the text of your query.

EXPAND: We use this information solely to:

  • Receive, review, and respond to your inquiry;
  • Carry out basic troubleshooting related to your account or access to oshi-aussie.com;
  • Maintain internal records of communications for risk management, security, and quality assurance purposes until at least 2026, or longer where required by applicable law.

REFLECT: By submitting the form or sending us an email, you consent to our use of your details for these limited purposes. Do not include sensitive personal information (such as government ID numbers, full payment card data, or health information) in the message field. If you require further details about how your data is handled, please specify this in your query and we will provide more information where available.

Scope of Support and Limitations

OBSERVE: Our support team can assist you with:

  • General questions about Oshi and the review content published on oshi-aussie.com;
  • Technical issues with accessing the site or using the contact form;
  • Basic guidance on how to reach the official Oshi support channels where relevant.

EXPAND: Our team cannot:

  • Provide legal, tax, or financial advice, including advice on the legality of using offshore gambling services from Australia;
  • Override or alter decisions taken by Dama N.V., Strukin Ltd, or any other corporate entity involved in operating or processing payments for Oshi;
  • Guarantee the successful resolution of disputes involving third-party operators or payment providers.

REFLECT: Any information, explanations, or guidance we provide via this contact channel are offered on an informational basis only and should not be relied upon as a substitute for professional advice. You should independently verify any information that is material to your legal rights, financial position, or tax obligations.

Dispute and Complaint Handling

OBSERVE: If your query relates to a dispute or complaint about gameplay, bonuses, withdrawals, or account actions on oshi-aussie.com, please clearly label your message as a "Complaint" in the first line of the text field.

  1. Primary Requirement: Provide all relevant details, including your Oshi account identifier (if applicable), dates and times of key events, screenshots (if available), and copies of any prior correspondence with the operator. Do not send full card numbers or internet banking passwords.
  2. Procedural Steps:
    • Submit your complaint through the form below or via email to [email protected];
    • We will acknowledge receipt where practicable and may request further information if necessary;
    • Where appropriate, we may direct you to the official complaint process of Oshi or relevant alternative dispute resolution (ADR) platforms.
  3. Legal Protections and Limitations: Oshi is not a regulator, court, or ombudsman service. We cannot issue binding decisions, compel refunds, or enforce outcomes against Dama N.V., Strukin Ltd, or any other entity. For Australian residents, please note that you may also contact ACMA or local consumer protection agencies for guidance about offshore gambling risks, but their capacity to intervene may be limited due to jurisdictional constraints.

Responsible Gambling and Risk Notices for Australian Players

OBSERVE: Offshore gambling, including play at sites operated from Curaçao and processed via entities such as Strukin Ltd in Cyprus, can carry heightened risks for Australian players, including limited access to local dispute resolution or enforcement of player rights.

EXPAND: Before contacting us about gambling-related issues, you should be aware that:

  • Oshi does not hold an Australian gambling licence and has been listed on ACMA blocklists in the past under the Interactive Gambling Act;
  • Your ability to recover funds or enforce terms and conditions may depend on Curaçao or other foreign laws rather than Australian statutes;
  • There may be practical and legal barriers to pursuing formal action against offshore operators.

REFLECT: If you are experiencing gambling-related harm, financial distress, or health impacts, you should immediately seek assistance from Australian support services rather than relying on this contact channel. Consider reaching out to local helplines, counselling services, or your healthcare provider for specialised help. Our communications are not a substitute for professional treatment or emergency assistance.

Corporate and Licensing Information (For Reference Only)

OBSERVE: Based on the data available up to 2026, the Oshi brand associated with oshi-aussie.com is operated by:

  • Dama N.V., a public limited company (N.V.) registered under the laws of Curaçao, company registration number 152125, holding e-gaming licence 8048/JAZ2020-013 issued by Antillephone N.V.;
  • Strukin Ltd, a limited company registered in Cyprus, acting as a payments processing subsidiary for Dama N.V.

EXPAND: The specific registered office, mailing address, and full legal address for these entities are not provided in the data available to Oshi. We therefore cannot confirm or publish an official physical contact address or telephone number. Where you require formal service of documents or official correspondence, you should consult the official terms, conditions, or imprint information on the primary Oshi site and verify details independently.

REFLECT: The information above is provided for contextual reference only and may change over time. We do not guarantee its completeness or continuing accuracy beyond the date of last verification (extended to at least 2026). You should always refer to the operator's own website and, where necessary, seek independent confirmation from corporate registers or regulators.

How to Contact Us

OBSERVE: You can contact the Oshi support team through the form below or by emailing [email protected]. This channel is intended for questions about our review content and general guidance only.

EXPAND: By using this contact form you confirm that:

  • You are at least 18 years old (or the minimum legal age for online gambling or related services in your jurisdiction, if higher);
  • You understand that we are not an Australian-licensed gambling provider or regulator;
  • You will not include unlawful, defamatory, or abusive content in your message.

REFLECT: We reserve the right not to respond to messages that are incomplete, abusive, or unrelated to the services described on oshi-aussie.com. Communications may be stored for security, compliance, and quality review purposes.